FREQUENTLY ASKED QUESTIONS

Our packages typically include accommodation, meals as specified, game drives or guided activities, park entry fees, and airport transfers. Each package page lists the full inclusions and exclusions. Flights are generally not included unless stated.

East Africa is a year-round destination. However, the best time for the Great Migration in the Masai Mara is July to October. For dry season game viewing, January–March and June–October are ideal. Zanzibar beaches are best from June to October and December to February.

Absolutely! We offer family-friendly safari packages with child-appropriate activities, safe game drives, and comfortable family lodges. We recommend our Amboseli Family Safari and Zanzibar Beach & Safari Combo for families.

Most nationalities require a visa to enter Kenya and Tanzania. Kenya offers an e-Visa through the official government portal. Tanzania also has an e-Visa system. We recommend applying at least 2 weeks before travel. Our team can guide you through the process.

Yellow Fever vaccination is required if you are arriving from a Yellow Fever endemic country. We also recommend Malaria prophylaxis, Typhoid, Hepatitis A & B, and ensuring your routine vaccinations are up to date. Please consult your doctor or a travel health clinic before departure.

Cancellations made more than 30 days before departure receive a full refund minus a 10% administration fee. Cancellations 15–30 days before receive a 50% refund. Cancellations within 14 days are non-refundable. We strongly recommend travel insurance.

Yes! All our packages can be customized to suit your preferences, budget, and schedule. Contact our travel consultants to discuss a bespoke itinerary tailored specifically for you.